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Is the app broke

Aaron53
Investigator
Investigator

‎15-10-2022 10:35 PM

My app wont let me see anything on my galaxy fold 4 or my iphone 12 pro

0 Helpful
5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎16-10-2022 12:00 AM

If the app is broke, don't use it but your online MyEE instead.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Aaron53
Investigator
Investigator

‎16-10-2022 10:35 PM

It won't let me login online either 

0 Helpful
Jon_K
Former EE Employee
In response to Aaron53

‎17-10-2022 08:20 AM

Are you getting an error message when you try to log in, @Aaron53?

 

Jon

0 Helpful
Aaron53
Investigator
Investigator
In response to Jon_K

‎18-10-2022 08:58 PM

Yes even online too 

0 Helpful
Jon_K
Former EE Employee
In response to Aaron53

‎19-10-2022 07:56 AM

What error are you getting, @Aaron53?

 

Jon

0 Helpful