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I really dont care about being in a community i just want to check my account

lolasoyinka
Visitor

‎20-06-2023 09:26 AM

I haven't logged into ee for a while and being asked to join a community I don't want to be in or interested in. I just want to know why when I have unlimited data and calls and text, I'm getting messages of spend cap and data limits almost reached

.

2 REPLIES 2
Leanne_T
EE Community Support Team

‎20-06-2023 11:01 AM

Hi @lolasoyinka 

Thanks for coming here. 

What message shows when you log into the My EE app? 

Can you access your My EE account online? 

Leanne.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎20-06-2023 01:05 PM

@lolasoyinka : Then you don't need to join this Community other then for making enquiries like yours. It is entirely separate & on top of your MyEE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful