How do I add an additional sim only plan to my account?

[Mandi86]

Hi there! 

I am currently on a pay monthly contract with EE, I also have an extra sim on my account for my daughter who I can gift data to.

My other half’s contract has come to an end with Three and he wants to get a sim only plan with EE. I have seen online that (I think) I can add a pay monthly sim to my account and receive 10% off that sim? However, I just can’t seem to figure it out 🤷🏼‍♀️

Much appreciated if someone can help me out please 😬

Thanks,

Mandi

[Chris_B]

@Mandi86   You do this via your online EE account.  

[James_B]

Hi @Mandi86,

Welcome to the EE Community. 🙂

Please see How do I add another phone to my plan?

Hope this helps.

James

[Mandi86]

Hello, and thank you for your reply.

I have done what you said via your link, but it just keeps taking me to my phone and telling me that I am eligible for an upgrade. When all I want to do is add another sim only contract to my account! 😩 I just don't know where I am going wrong?

[James_B]

Hi @Mandi86,

Tap here to shop for an additional plan.

Thanks

James

[Mandi86]

Nope! It just doesn't work for me, takes me straight back to the main menu when I click on the deal I want. I give up! Thanks anyway 👍  

[James_B]

Hi @Mandi86,

I'm sorry you haven't been able to place your order online.

Please get in touch with our sales team on 0800 956 6000 so we can help.

Thanks

James

[Yvonne39]

If i add a sim only to my my monthly contract will it be the same number as mine of a different number?

[James_B]

Hi @Yvonne39,

Welcome to the EE Community. 🙂

No, if you take out an additional SIM plan, it will have its own phone number.

If you would like to keep the same number and you are eligible to upgrade, please visit ee.co.uk/upgrade.

James