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Forgot password

McGrathto
Visitor

I have forgotten my password and the email I had when I registered is no longer valid and I like to know when my contact runs out

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@McGrathto  You’ll have to call customer services to request your account to be reset.    Customer services can also inform you of your minimum term date.   But as a guide if you text UPGRADE to 150 and add 45 days to that date given you should have a rough idea when your minimum term date is.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@McGrathto  You’ll have to call customer services to request your account to be reset.    Customer services can also inform you of your minimum term date.   But as a guide if you text UPGRADE to 150 and add 45 days to that date given you should have a rough idea when your minimum term date is.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.