13-07-2022 05:48 AM
Family usage tab is not on my app where it used to be.
Deleted and re-installed app. Searched through settings, the app, the website and the help forum several times with no joy.
13-07-2022 09:13 AM
Hi and welcome to the community, @ac1768
Are you able to use the data gifting services through the My EE desktop site?
Chris
13-07-2022 09:45 AM
I cant see that either. Only a guide with a video telling me to use the EE app and go family usage. Is there another method?
27-08-2022 07:17 PM
I can’t find it
27-08-2022 10:19 PM
I’m having the same issue, can anyone help
27-08-2022 10:29 PM
On the app home page press mobile plan. It’s on there. It can’t get any simpler. It literally idiot proof.
27-08-2022 10:39 PM
Hi, I have been an ee customer for over 15 years. They have done an update and this is now not showing.
xan anyone tell me why
28-08-2022 08:31 AM
Hi @Rheas1
Is it available in the desktop My EE account?
28-08-2022 09:05 PM
I’ve tired this today and it’s not on their either
29-08-2022 07:40 AM
Thanks for trying.
In this case, please call us on 150 the team will get this looked into for you.
Leanne 🙂
