28-04-2025 12:39 AM
Recently moved from BT TV to EETV..Initially l have been clearly told that will get 2 recordable pro tv box but received 1 recordable 1 mini box. Repeatedly talk to the customer service department and each time have been given different information ie
-can get another recordable box with £5 /month extra
-can get another recordable box for 1 of £30 charge
can not get another recordable box
l am extremely diss appointment with these different information. Would expect more professional approach to the customer
Wish did not switch to EE
Gurkan Celensu
28-04-2025 08:20 AM
@GURCEL You can only have 1 pro box any other box will be the mini box