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EE app

Paul-Corr
Explorer

‎06-09-2022 10:56 AM

On the my EE app the add ons section a few add ons have a price and a couple arw free. The xbox game pass addon states it is free. I opted for this and it stated it was free. Then when activated I got a message from EE 150 stating it was £10 per month. This is slightly confusing and misleading. It should state the price on the add ons section in the app but it doesn't.

1 REPLY 1
Leanne_T
EE Community Support Team

‎06-09-2022 01:17 PM

Hi @Paul-Corr

The message is stating the cost if this was chargeable as the app says this is free you should not be charged for the Game pass. 

Thanks.

Leanne 🙂

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