EE app

Metaverse
Contributor
Contributor

I found the EE app a useful tool for checking my usage, bills and any incentives available, including, access to my EE up.   Recently however the app has stopped logging in and is asking for my credentials.  Any ideas for trouble free access again without making a journey to the store?

 

Thanks, 

Barbara 

 

 

 

11 REPLIES 11

PASSWORD RECOVERY

 

Thanks for all your responses to this thread. 

 

The quality of the my EE app can be prone to environmental interference.  Whether that be from consumer influence or wider government-societal implications is uncertain all the while it is being constantly promoted because of its huge social gratification.  Especially using individual sign-in which may also affect some economies.   

 

To answer your point about password recovery, I experienced some stress getting back into the app and tried the various options offered by the community.  (I did not want to accrue mass response from far and wide).    Having realised my mobile data and I had a little fall-out e few days ago, I did eventually get around to calling the tech team who set me up and running again.  But the app still remains temperamental, largely due to incompatibility issues with the Gmail service.

 

Both resources shouldn't be that challenging.  For now I'm keeping an eye on it which should be interesting.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Christopher_G
EE Community Support Team

Thanks for letting us know, @Metaverse.

 

Chris