Data gifting
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04-09-2022 07:01 PM
Hi is there a problem with data gifting i have tried via the app i can select the number to gift data from but cant select a number to gift to when i try online the page wont load at all
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05-09-2022 08:22 AM
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05-09-2022 09:00 AM
Hi no i cant gift data from my ee online the page wont load at all when i try on the app i can pick the number to transfer the data from in the drop down menu but there is no drop down menu for the number i want to transfer to it just wont let you pick a number
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05-09-2022 09:08 AM
Hi @Graham17978,
Our My EE team is currently investigating the app issue.
Please could you try a different web browser and let me know if you see the same issue with My EE online?
Thanks
James
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05-09-2022 09:43 AM
I have tried a different browser it still wont work i have logged out if the app as well as uninstall it and reinstalled it i
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05-09-2022 10:13 AM
Hi @Graham17978,
What happens when you try to gift data via My EE online? Are you able to share any screenshots?
James
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05-09-2022 10:17 AM
I cant even get to the page to try and gift data it wont load i just get a blank screen
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05-09-2022 10:19 AM
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05-09-2022 10:25 AM
Cant even log in on myee online now get this error
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05-09-2022 10:43 AM
Hi @Graham17978,
I've just checked and I was able to log in to My EE successfully. Please get in touch with Technical Support so a member of the team can help.
Thanks
James
