Data gifting

[Graham17978]

Hi is there a problem with data gifting i have tried via the app i can select the number to gift data from but cant select a number to gift to when i try online the page wont load at all 

[James_B]

Hi @Graham17978,

Welcome to the EE Community. 🙂

Are you able to gift data using My EE online?

James

[Graham17978]

Hi no i cant gift data from my ee online the page wont load at all when i try on the app i can pick the number to transfer the data from in the drop down menu but there is no drop down menu for the number i want to transfer to it just wont let you pick a number

[James_B]

Hi @Graham17978,

Our My EE team is currently investigating the app issue.

Please could you try a different web browser and let me know if you see the same issue with My EE online?

Thanks

James

[Graham17978]

I have tried a different browser it still wont work i have logged out if the app as well as uninstall it and reinstalled it i

[James_B]

Hi @Graham17978,

What happens when you try to gift data via My EE online? Are you able to share any screenshots?

James

[Graham17978]

I cant even get to the page to try and gift data it wont load i just get a blank screen 

[James_B]

Hi @Graham17978,

At what point do you see the blank screen? Straight after logging in?

James

[Graham17978]

Cant even log in on myee online now get this error 

[James_B]

Hi @Graham17978,

I've just checked and I was able to log in to My EE successfully. Please get in touch with Technical Support so a member of the team can help.

Thanks

James