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Cant access app or see detail on webisite

Pingu3008
Visitor

When I try to log in on app it says go to website. When I go to website and sign in I only get my name on profile nothing else. 

Any suggestions?

9 REPLIES 9
AndyInSheffield
Explorer

I am having the same problem.

I want to transfer some data to a family member and both the app and the website are the same.

EE are you going to make an announcement?

charris84
Visitor

I'm having the same issues, also phone line and text service 150 is down too. All I want to do is pay my bill!

Patt1
Skilled Contributor
Skilled Contributor

Same here on both app & website on iPhone and Amazon fire tablet. Also keeps asking me to verify that I’m not a robot.

Lillyann16
Visitor

Seems to be everyone, I’m also having the same issue

HER09
Explorer

Me too!!l I’ve been having the same issue for a couple of days now! 

Barcs79
Visitor

I was told by ee yesterday they’re having lots of issues with the app, so wonder if they’ve just pulled it. I was speaking to them as the app was reading my broadband router speed as 75Mbps when all other speed tests show the 500Mbps I should be getting

I just spoke to someone at EE and it sounds like all of their systems are down currently. 

Just spoke to them and they said it should be back up in about 2 hours or so.

 

boingboing1982
Investigator
Investigator

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