Can’t access current usage

[Paddyone1]

When I log into my online account and go onto current usage. I get a message saying sorry we cannot find that page. Has anyone else encountered this please and how do I fix it thanks 

[Jon_K]

Hi @Paddyone1.

Are you able to try another browser?

If you still can't view it, you can text AL to 150.

Jon

[Jonnie_77]

Same here - it comes and goes on the app and online for some reason. 
no one has a clear answer so, as strange as it seems, it appears that texting 150 for allowances is the most effective way to get that info. 
bonkers I know. 

[Privacy]

Same. 

[Leanne_T]

Hi @Privacy 

Thanks for coming here. 

Does the same message show in the app and online account? 

Can you text BALANCE to 150, do you get a reply with the details?

Leanne.