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Bill

Monks8756
Visitor

‎26-01-2023 01:21 AM

Two payments have been made on my account I paid on the 23rd and you have taken a payment again today

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1 REPLY 1
Leanne_T
EE Community Support Team

‎26-01-2023 08:17 AM

Hi there @Monks8756

Thanks for coming here. 

If you have a direct debit set up and make a card payment the direct debit could still be taken and leave your account in credit towards the next bill. If you would like a refund for the extra payment please call us on 150 and the team will be happy to help. 

Thanks 🙂

Leanne.

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