Add new sims

Chantelle19871 · ‎24-01-2023

Hi how do I add my new sims to my existing ee account

XRaySpeX · ‎24-01-2023

@Chantelle19871 : From your online MyEE under Menu > A/c Settings > Add an Account.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Katie_B · ‎24-01-2023

Hi @Chantelle19871.

Are your new SIMs under the same billing account as your main line?

Katie

Chantelle19871 · ‎24-01-2023

Yes they are

Katie_B · ‎24-01-2023

Hi @Chantelle19871.

When you log in to your My EE app do you see the 'Change product' drop down?

Katie

XRaySpeX · ‎24-01-2023

@Chantelle19871 : From your online MyEE under Menu > A/c Settings > Add an Account.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP