Account setup error

[Sean_ts]

Hi

I setup a new account with EE, but accidentally setup a personal account rather than a business account which I need.  
How can I change this as I need to place an order for a business phone?  
 I could delete the account but that doesn't seem to be an option.  

Thanks 
Sean

[Schockwave]

Hello @Sean_ts ,

Welcome to the community,

I would suggest speaking to customer service, I am sure they will be able to sort this out for you.

[Sean_ts]

Thanks for the reply.  I will call this evening. 

I wasn't sure if EE participate on here, but I think you are right...it needs a call. 
Cheers, Sean

[Leanne_T]

Let us know how you get on @Sean_ts 

Leanne 🙂

[Sean_ts2]

Hi. 

I eventually had to change the email address on my original account and setup a new account when my Sim arrived.  Even tech support were struggling. 

All sorted now and very fast service from EE

Thanks all.

Sean

[Katie_B]

Thanks for coming back and letting us know @Sean_ts2. 

Have a great day, 

Katie

[Rozanaydenova99]

Hello 

[Katie_B]

Hi @Rozanaydenova99. 

Welcome to the community. 

Are you receiving an error when trying to set up your account?

Katie 🙂