"Genuine Phone Calls From EE" are no Longer Genuine

XRaySpeX
EE Community Star
EE Community Star

‎09-04-2022 08:56 PM

In Re: How we contact you list all the nos. EE use are supposed to be 0845 nos. By OFCOM edict using 0845 nos. for CS went out with the dinosaur. EE now use FreePhone 0800 nos & 07 mobile nos. to contact peeps.

 

Please can we have this list updated PDQ? It's been like that for years.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
1 REPLY 1
Leanne_T
EE Community Support Team

‎10-04-2022 07:52 AM

Morning @XRaySpeX

 

Thanks for the feedback. 

 

I will send this to the relevant team for any updates to be made to the Help page. 

 

Thanks very much and have a lovely Sunday 🙂

 

Leanne. 

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