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grrrr

MARDIGRAS
Investigator
Investigator

‎21-10-2022 02:41 PM

https://community.ee.co.uk/t5/forums/postpage/board-id/general_chat

I HONESTLY THINK EE DOES NOT WANT PEOPLE TO CONTACT THEM.  I WAS ASKED A FEW QUESTIONS THEN SAW NO REPLY AT THE TOP OF THE EMAIL.  NNMY MESSAGE COULD NOT BE SENT.

C

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4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎21-10-2022 02:55 PM

@MARDIGRAS : I'm not clear what you are grrr'ing about or your problem with the General Chit Chat forum where you've just posted.

If you are looking for 1 of your previous posts & its replies, look in your Profile from your avatar at top R of any Community page or at the top of any of your posts to see all your posts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

‎21-10-2022 06:09 PM

@MARDIGRAS  If you need to contact EE then you call them or if you’re a contract customer you can use live chat.   Your link just leads to a general chit chat thread and this public forum is not a place to make contact with EE it’s a public forum where you can seek help from other EE customers.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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MARDIGRAS
Investigator
Investigator

‎22-10-2022 05:33 PM

I AM ELDELRY AND HAVE VISUAL PROBLEMS  AND AM NOT COMFORTABLE WITH PC TECHNOLOGY.  I HAVE NO ONE TO HELP ME USE THIS COMPLICATED PC.  ALSO, THE ADVICE SENT ME RE MODIFICATIONS TO THE MOBILE I NEED FOR MEDICAL APPOINTMENTS SUCH AS A  LARGER SCREEN ARE RIDICULOUS AND SHOW NO UNDERSTANDING OF THE SITUATION PEOPLE FACE AS TIME MARCHES ON.  I WAS NOT SURE ANYONE WOULD RESPOND.  grrrrrrr.  I TYPED THIS TO SEE IF ANYONE WOULD ANSWER.  THE SITE IS DIFFICULT TO NAVIGATE AND TO FIND OBVIOUS BUTTONS.      I FIND TRYING TO USE THIS UNHELPFUL SITE WEARING.

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James_B
EE Community Manager
EE Community Manager

‎23-10-2022 08:19 AM

HI @MARDIGRAS,

I'D RECOMMEND VISITING YOUR LOCAL EE STORE SO A MEMBER OF THE TEAM CAN TAKE A LOOK AT YOUR PHONE SETTINGS. THEY MAY BE ABLE TO INCREASE THE TEXT SIZE FOR EASIER READING.

THEY'LL BE HAPPY TO HELP.

JAMES

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