Why does nobody answer 150?

[AALIA01]

EE customer service used to be amazing, calls were answered within seconds! Now waiting over an hour for calls to be answered - ridiculous! Not all questions can be answered with your automated services, sometimes human input is still required. 

[Schockwave]

@AALIA01  When you ring customer service, once options are given, press 2 on your keypad and you should get through to a person.