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Why does nobody answer 150?

AALIA01
Explorer

‎21-02-2025 01:31 PM

EE customer service used to be amazing, calls were answered within seconds! Now waiting over an hour for calls to be answered - ridiculous! Not all questions can be answered with your automated services, sometimes human input is still required. 

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎21-02-2025 03:40 PM

@AALIA01  When you ring customer service, once options are given, press 2 on your keypad and you should get through to a person.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.