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Where have the Device Guides gone?

XRaySpeX
EE Community Star
EE Community Star

‎22-09-2023 05:06 PM

like they used to be on an Help menu? I can't find them anywhere in Help. They are extremely useful for mobile & fixed routers.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
3 REPLIES 3
Christopher_G
EE Community Support Team

‎23-09-2023 08:32 AM

Morning, @XRaySpeX 

I'm not sure what's happened to be honest. I've found them here, through an internet search: Device help | EE

Chris

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Christopher_G

‎23-09-2023 02:21 PM

Thanks, @Christopher_G , but shouldn't they be navigable from Help?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Christopher_G
EE Community Support Team
In response to XRaySpeX

‎23-09-2023 02:35 PM

I'll ask someone to have a look into why it isn't in the help menus, @XRaySpeX 🙂

Chris

0 Helpful