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Phone not charging

DEXYS1965
Visitor

If I wanted to be a rocket scientist I would work for APPLE,

glad a choose EE all these years,problem sorted out in 30 min, with a human being who respected my confusion and lack of knowledge of technology 

10/10

have 2 accounts, will certainly be going to 3 in July 2023

thank you

very impressed 

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @DEXYS1965 ,

Welcome to the community,

Are you having problems charging your phone and is it an Apple phone?

Your threat is somewhat confusing. You say you are going to 3 in July, but then write very impressed, maybe enlighten us 

Just to add, if your phone will not charge, it could be the charger that is faulty or has developed a fault, and you would need to replace it.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
James_B
EE Community Manager
EE Community Manager

Hi @DEXYS1965,

Welcome to the EE Community. 🙂

Thanks for taking the time to leave this great feedback.

I'm happy to hear you were able to get all the help you needed.

James