Phone not charging

DEXYS1965
Visitor

If I wanted to be a rocket scientist I would work for APPLE,

glad a choose EE all these years,problem sorted out in 30 min, with a human being who respected my confusion and lack of knowledge of technology 

10/10

have 2 accounts, will certainly be going to 3 in July 2023

thank you

very impressed 

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @DEXYS1965 ,

Welcome to the community,

Are you having problems charging your phone and is it an Apple phone?

Your threat is somewhat confusing. You say you are going to 3 in July, but then write very impressed, maybe enlighten us 

Just to add, if your phone will not charge, it could be the charger that is faulty or has developed a fault, and you would need to replace it.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
James_B
EE Community Manager
EE Community Manager

Hi @DEXYS1965,

Welcome to the EE Community. 🙂

Thanks for taking the time to leave this great feedback.

I'm happy to hear you were able to get all the help you needed.

James