22-07-2026 04:34 PM
First time on hold 37 mins. Redialled another number - got through to someone and were cut off while talking. I waited for them to call me back. They didn't.
Rang yet another number, gave up after 10 mins.
Now on the 4th call. 15 mins in. Nothing.
Is anybody there?
22-07-2026 06:53 PM
Hi @lesleyfb
Sorry to hear you've had difficulty getting through to our customer service team.
They are currently available. You can check opening times at Contact Us | Help EE.
Is your query something the Community Forum members can help with?
Ali