01-05-2024 10:49 AM
I'm currently in the UAE and I'm unable to connect to a local network. Call Preferences and SMS Preferences are greyed out. I have a monthly contract with world roaming.
Any help is appreciated.
01-05-2024 12:56 PM
@Mappy627 : As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.
Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.
Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.