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Hello, am new here, I need a customer care line, someone to talk to

Adebola11
Visitor
 
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Is there anything we can help you with?

Try calling CS on the Freephone no. in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Glenn93
Skilled Contributor
Skilled Contributor

I assume you don’t want to use the online live chat service’s available. So…

Call 150 from your ee mobile and follow the menu, if none of the options relate to your reason for contact and you can’t seem to find a way to chat. I recently experienced this! so I selected an option that wasn’t listed and got through to the new service (they text a link and you just need to select your issue)  I couldn’t find the exact match but I was able to narrow it down and within 15 minutes I was talking to a very helpful agent.

sounds a pain but it worked for me

Glenn Adair