09-10-2024 07:49 PM
Hi, I spoke to Beth in your billing department in Plymouth, earlier this afternoon, she was very helpful and it was a pleasure speaking to her. She was friendly, courteous and very clear and concise in dealing with my query and also sent me a link if I needed to speak to someone in the next few days: a rep would call me back in 15 mins - good after-service.
Hopefully you can forward this onto the relevant department. She is an asset to EE.
Thanks
Shan
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10-10-2024 12:28 PM
Hi @5han
Welcome to the Community.
Thanks for taking the time to get in touch and leave feedback.
We've passed this on to Beth and her manager. I know she will be over the moon with your kind words.
Ali
10-10-2024 12:28 PM
Hi @5han
Welcome to the Community.
Thanks for taking the time to get in touch and leave feedback.
We've passed this on to Beth and her manager. I know she will be over the moon with your kind words.
Ali