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Fabulous Customer Service

Deptford70
Visitor

‎25-07-2022 04:58 PM - last edited on ‎30-07-2022 04:09 AM by EE Community Moderator

I was helped today by the lovely Elesha, at the Great Marlborough Street branch.  

She was completely on it! Warm, knowledgable, patient, kind and just a joy to deal with. Please thank her again and look after her - really good customer service is priceless and hard to come by post Covid.

 

 

 

 

 

 

 

 

3 REPLIES 3
Leanne_T
EE Community Support Team

‎25-07-2022 05:50 PM

Hi @Deptford70

 

Thanks so much for coming to the community and leaving this lovely feedback for Elesha. 

 

I will make sure this feedback reaches the store and Elesha so she can see how happy you are and how lovely she has been when you visited.

 

Have a lovely evening 🙂

 

Leanne.

0 Helpful
Rainebow13
Visitor

‎31-07-2022 04:23 PM

HI I just want to know if EE have signal in Norway and Amsterdam???thank u

0 Helpful
Christopher_G
EE Community Support Team
In response to Rainebow13

‎01-08-2022 08:12 AM

Hi @Rainebow13

 

Welcome to the community.

 

Did you use your SIM card in the UK to make a call or send a text before travelling abroad? That is what sets your phone up for international roaming.

 

If you haven't done that, you would not be able to use your SIM abroad.

 

Chris

0 Helpful