23-04-2024 09:55 AM - edited 23-04-2024 09:56 AM
I am trying to renew my EE perk while I upgrade my phone but the EE perk code is not coming through to my NHS email so I cannot apply the discount. I have been trying for 2 days and still nothing.
I have called and spoken to someone on the phone to ask if I could share my NHS badge to receive the perk, but was told this wasn't possible.
Has anyone had a similar issue or how did you receive the code in the end? Thanks!
23-04-2024 12:07 PM
Hi @Meg78
Welcome to the community.
If you log into the EE Perk Portal, your discount codes will be shown there.
Chris
23-04-2024 12:10 PM
23-04-2024 12:22 PM
Ah, I see, @Meg78
I've sent you a private message to get some information from you. Please have a look and get back to me.
Thanks
Chris
25-04-2024 08:55 AM
What you sent in the private message unfortunately hasn't worked. Please can you contact me again? Thanks
25-04-2024 10:58 AM