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Downloading a Bill

AlexJ1
Visitor

I have logged into my account on line (not on the app) and i go to billing and i press dowload bill and its not downloading the bill - then an error message appears. I have tried doing this for two hours!  Even logged off and back in several times.  After 2 hours, it finally downloads the bill!!

This is so frustrating!

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @AlexJ1 

Welcome to the community.

I'm sorry to hear that. Could you try doing it on a different browser, to see if it works please?

Chris