Device Guides for Home & Mobile BB

[XRaySpeX]

are now missing from the EE Help. Let's have them back. I'm always referring to them.

[XRaySpeX]

The absence of BB router Device Guides is rapidly hindering me.

The EE Smart Router Device Guide is still there on the EE Help site at https://ee.co.uk/help/help-new/phones-and-devices/ee/Smart-Router but it is unlinked from the Device Guides index. I had to resort to Google to re-find it. I can't still find the EE BrightBox or EE Smart Hub Device Guides.

[Christopher_G]

Thanks for flagging this again, @XRaySpeX 

We've sent your feedback through again to try and get them back.

Chris

[James_B · Accepted solution]

Hi @XRaySpeX,

I've had confirmation that the home and MBB device guides have been reinstated.

Thanks again for reporting this issue.

James

[XRaySpeX]

Well done @James_B !

The Brightbox 2 has gone missing from Home BB, yet users are still using it. Even older devices, like the Ospreys, are still listed for MBB.

Also nowt on Smart Router.

[James_B]

No problem @XRaySpeX 🙂

I'll pass that on now.

James

[XRaySpeX]

Again they have disappeared from the  Device Guides Help page 😞 .

[Leanne_T]

Hi @XRaySpeX

I will get this reported to the relevant team. 

Thanks for letting us know. 

Leanne 🙂