Connection down.
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28-03-2025 09:06 PM
Is anyone else out there having trouble with their connection?
Can never get hold of a human when contacting ee. Was better when it was BT
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28-03-2025 09:24 PM
@Dean1170 what connection are you having problems with?
Have you tried options on the Help pages, assuming you are talking about broadband?
Contact us about your broadband and landline
Text EE for a call back
If you need help with your broadband, text HELP to 66033
If you need help with your landline, text PHONE to 66033
Charges may apply at your standard rate.
- We’ll run tests on your connection to find out what’s going on.
- If you need an engineer, we’ll text you in 15 minutes to book a slot.
- If you don’t need an engineer, we’ll call you within 30 minutes to help solve your issue.
Opening hours:
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm
Call us
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm
From your EE mobile
150
From any other phone
0330 123 1105
Calls are free from an EE number. Charges may apply if you call from another network.
