return of kit

Roger841 · ‎26-01-2026

I need a QR code or the return of kit

Northerner · ‎26-01-2026

If you haven't received the code give EE a call.

https://ee.co.uk/help/orders/return-and-recycle-ee-product

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎26-01-2026

Hi @Roger841

If you haven't received the code give EE a call.

https://ee.co.uk/help/orders/return-and-recycle-ee-product

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Roger841 · ‎28-01-2026

Email received but no sign of a QR code Please send a QR code

Thank you

Roger Broscomb

Peter_W · ‎28-01-2026

Good morning @Roger841.

We don't have access to accounts via these forums, so we wouldn't be able to send this out to you directly.

I would definitely recommend following the advice @Northerner shared here and give us a call, and our team will be able to help look into your options with this one 😊

Peter