Nuisance calls

[tmb1943]

I need to free up some space on my phone so I can block nuisance calls by pressing the red button. However a recorded message tells me to access my account on line and do it that way. I have tried this but have failed. Any ideas please 

TMB1943

[bristolian]

I'm not sure why you think that rejecting calls by pressing red, needs a certain amount of space free?

Or where this recorded announcement is coming from?

Are you using Android or iOS? The process to block individual numbers varies.

[tmb1943]

The digital phones are supplied by EE/BT and they run off the EE broadband. When a nuisance call shows on the screen and I press the red button a recorded message tells me that I need to make space to do this. The message also tells me to go online through my account to activate this

TMB1943

[bristolian]

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@tmb1943 wrote:

The digital phones are supplied by EE/BT and they run off the EE broadband.

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Ah, you'd posted in one of the mobile sections of the forum. I've moved your post to the landline-digital section instead.