Home landline phone

rogee
Visitor

i have recently gone over to EE for my phone, broadband and TV. I had an existing  landline /Phone , but have now gone to phone through the Internet.

I can recieve calls but cannot make calls, The phone is still plugged into the old socket

I need help, do i now need to move phone iand plug into Modem or do i need a special connector for the old socket

or something else  

Thanks

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

With digital landline the phone needs to be plugged into Phone socket of router or into the digital adapter. Surprised you can even receive calls with phone plugged into old BT phone socket.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

With digital landline the phone needs to be plugged into Phone socket of router or into the digital adapter. Surprised you can even receive calls with phone plugged into old BT phone socket.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP