12-03-2025 03:56 PM
Recently got EE full fibre and homophone. Went for the Home Phone Plus as it has ringer boost for those with hearing issues. I've tried changing the hearing boost settings and the change of tone but seems to be the same ringtone no matter what setting are used. I tried a Decibel meter app and it confirmed this. If I try to change the ringtone I get a message saying "Error Not currently Available".
Has anyone else got this to work?
12-03-2025 05:17 PM
@Afd The ringtones are NOT changeable!
12-03-2025 07:03 PM
So, there aren’t any hearing accessibility features?
12-03-2025 09:02 PM
@Afd Have a look through the digital manual to see if anything works.
14-03-2025 02:43 PM
Thanks, tried what it says but can’t change the ringtone.
15-03-2025 03:38 PM
Hi @Afd
Was it the steps on page 29 that you were trying? 'Changing tones' and 'Ringer Boost'?
Chris