what kind of app is this why i can't find my statements data balance last bills

Mironazoestos · ‎29-07-2023

Northerner · ‎29-07-2023

Can you confirm what you're looking for becase EE app shows data used and remaining.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎29-07-2023

Test BILL to 150.

Text AL to 150.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Jonno146 · ‎02-12-2023

I know it's absolutely appalling. All they want to do is sell you more stuff, and stuff you've just bought from them anyway. They don't care about customers and providing customer services (like online statements), they only want to extract more money from you.

Leanne_T · ‎03-12-2023

Hi @Jonno146

I am sorry to hear this and would love to see if we can help you on the community.

Could you let me know what problem you are having with your EE account?

Leanne 🙂

Jonno146 · ‎03-12-2023

Hi
I'm looking on the EE website and the EE app to see how I can get an online
bill. Should be simple. I've logged in to my account and looking for the
'Manage' option which apparently is where its possible to do this. If there
is a "Manage' option its extremely well hidden. And that's what's so
irriating. I'm already a customer - so I dont want pages of offers and
links for more products & services I've already got.
If you can let me know where I can access monthly bills either from the app
(Andriod) or website I'd be very grateful. Thanks

Leanne_T · ‎03-12-2023

Hi @Jonno146

Have you tried selecting link a product and linking your number to the EE account?

When the account is fully set up 'Manage' should show on the home screen for you.

Leanne.

Jonno146 · ‎03-12-2023

Hi Leanne
No I hadn't, but it does look like that's what's needed. So why don't they
just say that!
Really grateful for your advice, but why should the (very helpful)
community be doing their job for them?!
Not succeeded in linking products yet - inevitably the system is down. But
I shall persevere
Thanks in advance for the top tip
Jonno

Leanne_T · ‎03-12-2023

Thanks for coming back and letting me know and for the feedback @Jonno146

Leanne 🙂

Deerjo · ‎02-03-2024

Have the same problem .round and round .

Shouldn't be so difficult. I have logged in 4 times.

🫠