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upgrade tablet to phone

Rmullz89
Investigator
Investigator

‎09-05-2023 03:16 PM

My current tablet contract has reached the end of its fixed term and I can now upgrade, is it possible to upgrade to a phone rather than to another tablet?

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3 REPLIES 3
Leanne_T
EE Community Support Team

‎09-05-2023 04:31 PM

Hi @Rmullz89 

Thanks for coming here. 

If you log into your My EE account and select upgrade, do you have any phones and plans showing for the tablet contract? 

Speak soon. 

Leanne 🙂

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Rmullz89
Investigator
Investigator
In response to Leanne_T

‎09-05-2023 04:57 PM

No, no phones, it only gives tablet options for the upgrade. 

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Leanne_T
EE Community Support Team
In response to Rmullz89

‎09-05-2023 05:01 PM

Thanks for checking @Rmullz89 

Please call us on 150 or 07953 966 150 and the team will get this looked into and see what is available for your upgrade. 

Leanne 🙂

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