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still being charged

elainepowell374
Visitor

Hi I cancelled my sim only I. June 2023 because it was out of contract and being charged too much for what I was getting I was told it was cancelled . But no still being charged for something I'm not using had bailiffs letters paid that I'm still trying to get hold of ee to make sure sim is cancelled and don't get charged any more

They are a rip off its ridiculous

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @elainepowell374 

Welcome to the community.

How did you request to cancel? Did you ask for a PAC or just for it to be cancelled completely?

Chris