Hello @margaret8080 ,
Welcome to the community,
You can cancel or ask for a PAC code if you want to move to another network and keep your number or you want to stay and change to pay as you go, you can do so, as you do have to give a month to cancel your contract.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
