compensation

Becks241 · ‎09-06-2026

I’m still waiting for compensation for the 2 weeks I was without service and then the second time when i was without service for a week. I was told it would be on my bill and it’s still not.

Northerner · ‎09-06-2026

Hi @Becks241

You'll need to speak to EE CS on 150 as there is no account access on these forums.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎09-06-2026

Hi @Becks241

You'll need to speak to EE CS on 150 as there is no account access on these forums.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.