cancel contract

Kelly228 · ‎09-07-2024

it looks like 4 sim only cards where set up for some ipads at our work for 'sales reps' in 2019 however, they have all left now & I am wanting to cancel these but we don't get billed the direct debit just comes out every month.

can I just cancel my DD or how do I go about cancelling them when I have no information?

bristolian · ‎09-07-2024

Stopping your regular payments does not cancel contracts, which will continue to be billed.

Info on cancelling is at https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee

View solution in original post

bristolian · ‎09-07-2024

Stopping your regular payments does not cancel contracts, which will continue to be billed.

Info on cancelling is at https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee

XRaySpeX · ‎10-07-2024

Call CS and give 30 days notice for each number.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP