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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 61070 Views
  • 69 replies
  • 14 Helpful

Resolved! Price of upgrade

My phone contract is due to end, can I renew the contract without upgrading the handset, if so will I save money by doing so? Thank you. Donna

DNANTON by • Explorer
  • 438 Views
  • 1 replies
  • 2 Helpful

Will I be charged the same VAT every month ?

Hey I recently took out a business contract with ee I do know that the vat is separate I am just wondering if I will be charged the same VAT every month I won’t be needing any add-ons and the contract is capped so can’t go over spending limit! thank ...

Resolved! Pac code

I have ordered pac code used for new phone will this automatically cancel my other contract or do I need to do this 

Bill

Why is my bill balance not updating after manual two payments? 

Dolphin 7

I have a very low usage mobile phone and have had it since March 2013 on the Dolphin 7 tariff. I only use it for calls and texts, I do not use data.The other benefit I have is that when I am in Spain on holiday I do not have to pay extra charges to u...

garyfield by • Investigator
  • 975 Views
  • 6 replies
  • 2 Helpful

Cancelling Sim only contract

I have 4 Mobile SIM contracts only, the contract 24-month, and the contract end date would be 01/02/24. I am not happy with the services, How can I cancel my contract without paying a penalty  

Resolved! Billing

I need help in going back to my initial payment of £31:50 and i asked for roaming in July only why am I still billed in August too

Folak7 by • Explorer
  • 611 Views
  • 4 replies
  • 4 Helpful
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