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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 63104 Views
  • 69 replies
  • 14 Helpful

Bill

Hi,i have recently been charged higher than what I agreed to pay for my contract. There’s a number on my file that I do not recognise ************please help as I can’t afford to pay this [mod edit: removed personal details from the forum]

20 short with payment agreement plan

I'm on a payment agreement plan to avoid default, I'm trying to pay my bill but struggling, my girlfriend at the time encouraged me to get her sim on EE so I'm stuck with two contracts I'm paying for one on EE and another one on Three. So I've made a...

Sim

Hi, I’m looking to pause my account while I’m in America till December. Could you please help 

Eoghan38 by • Visitor
  • 396 Views
  • 1 replies
  • 0 Helpful

upgrade after contract ends

Looking at ordering a new phone but the website says an upgrade isnt available? Is it because the contract already ended back in Feb?

nm36 by • Investigator
  • 778 Views
  • 7 replies
  • 0 Helpful

Billing

I've been trying to view my bill, but it seems that the I'm not a robot tick isn't working, it goes blank.

Last bill

Can you please double check my last bill. Should be £40+ for on number and about £20 for other 

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