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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 17266 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 27065 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 58055 Views
  • 69 replies
  • 14 Helpful

Failed Credit Check for SIM only account

I called EE tonight to change my payg Sim to a pay monthly,  imagine my surprise when I was told I’d failed the credit check,  FOR A SIM ONLY contract! So to be sure I hadn’t been a victim of some sort of financial fraud that’s having a negative effe...

Macgl78 by • Visitor
  • 6603 Views
  • 2 replies
  • 1 Helpful
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