Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 60260 Views
  • 69 replies
  • 14 Helpful

Upcoming payments

Good morningI have two upcoming payments coming out of my account. One is for £53.29 and the other £39.58. I just want to know what they are both for and why they are separate. 

Carls123 by Visitor
  • 357 Views
  • 1 replies
  • 0 Helpful

Upgrading to unlimited data.

   Good evening, I’ve been trying to upgrade to unlimited data from my current 40GB plan (with handset) for about a week now and I just don’t know where to go from here. I first contacted EE about 3 weeks ago asking if I can upgrade to unlimited data...

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AlfieB7 by Valued Contributor
  • 2526 Views
  • 3 replies
  • 0 Helpful

EE PERK

Does any one else have EE perks discount code not work on check out online ? Even though the website states that it should ?

Upgrade

 Hi I'm trying to upgrade but when I click on the phone it says sorry no suitable plans available

Resolved! I still have an account even though i switched

Hi, I switched away from EE in June, and have no outstanding bills and, as far as i knew, everything was fine.  This morning i saw a SIM only deal good enough to tempt me back, but when i tried to order it i was told i couldn't as i already had an ac...