Will not update new payment card details

Dougie8 · ‎07-08-2022

Always goes back to the 'input card details page' after clicking 'confirm details'. Have tried different browsers and devices. Card details work on other websites, only EE is a problem....

Chris_B · ‎07-08-2022

@Dougie8 Can you try this via a pc ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Dougie8 · ‎07-08-2022

Already tried with pc, tablet and phone multiple times. Only EE is a problem.

Leanne_T · ‎07-08-2022

Hi @Dougie8

Thanks for coming to the community.

Please give us a call on 150 and our mobile care team can get this looked into and update the card details for you.

Thanks.

Leanne.