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When I upgrade do I keep the same number?

AlexLee1701
Contributor
Contributor

With my contract coming to an end soon I have been weighing up my options, originally I wanted to upgrade to a SIM only plan however I have read the only way to keep my number would require me to switch to another provider first and then switch back however that seems too complicated for me.

If I were to upgrade to another phone plan instead of SIM only would I get to keep my number? Sorry for asking what is probably is a simple question, it’s been a while since I upgraded.

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Upgrading means changing your phone and keeping the same number. Equally when you "upgrade" to a SIM-only, this is effectively a change of price-plan - again, you retain the same number as a matter of course.

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2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Upgrading means changing your phone and keeping the same number. Equally when you "upgrade" to a SIM-only, this is effectively a change of price-plan - again, you retain the same number as a matter of course.

Thank you so much! I’ve seen a lot of other information regarding this so figured I would make sure.