14-05-2025 12:15 AM
Solved! See the answer below or view the solution in context.
14-05-2025 08:11 AM
Hi @Goyalparveen436 Thanks for getting in touch with us here in the EE Community.
We don't have access to customer accounts here, so we can't look into the bill for you, however, I'd recommend giving us a call so a guide can give you a bill breakdown.
To speak to a guide, you'd just need to dial 150 from an EE phone, or 07953 966 150 from any other phone.
You can find a link to our contact us page here
You may find our Why your EE mobile bill might be higher than usual page handy as it explains reasons why your bill may be different to what you were expecting.
14-05-2025 08:10 AM
@Goyalparveen436 Have you looked at your bill breakdown?
14-05-2025 08:11 AM
Hi @Goyalparveen436 Thanks for getting in touch with us here in the EE Community.
We don't have access to customer accounts here, so we can't look into the bill for you, however, I'd recommend giving us a call so a guide can give you a bill breakdown.
To speak to a guide, you'd just need to dial 150 from an EE phone, or 07953 966 150 from any other phone.
You can find a link to our contact us page here
You may find our Why your EE mobile bill might be higher than usual page handy as it explains reasons why your bill may be different to what you were expecting.