VAT invoice?

[Mwebber]

Hi, anyone know how to get a VAT invoice off EE? Yes, i have a regular account, not a business one. Ive just became vat registered but the bill is not an official VAT receipt (it even says on it / no vat no etc)

Thanks

Matt

[trickymole]

If EE are charging VAT on a service then EE are required to include the VAT number and display the VAT separately.

It shouldn't matter whether the customer has a business account or not.

[JAB1954]

I agree with trickymole, VAT is infact being charged and therefore EE are required to provide a VAT invoice showing their VAT number and the VAT charged separately.   

Has anyone got this resolved yet?

[webstaff]

This has been going on for years.

BT are to big to fail so the governments not going to do anything, my advise is just go elsewhere.

Its legally 100% clear so how EE get away with this I don't know.

https://www.gov.uk/charge-reclaim-record-vat

to quote:

How to charge VAT

When you sell goods or services, you must do the following:

• work out the VAT-inclusive price using the correct VAT rate
• show the VAT information on your invoice - invoices must include your VAT number and display the VAT separately
• show the transaction in your VAT account - a summary of your VAT
• record the amount on your VAT return

Everything BT touches turns to pooh.

They are doing the same thing to plusnet business.

Best regards soon to be Ex-EE customer.

Yeah this matters enough that people are leaving EE.