Upgrading - Purchase of phone being upgraded

Dinnafouter · ‎17-10-2024

I am in the process of upgrading and would like to consider retaining my existing iPhone 15 Pro Max 256gb.

How much will it cost to do this?

Chris_B · ‎17-10-2024

@Dinnafouter If this is an early upgrade and you don’t want to trade in the phone you’ll need to call customer support about this. If this phone was on a flex tariff then your account will show how much you need to pay in order to pay off that device.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

XRaySpeX · ‎17-10-2024

@Dinnafouter : If you wish to keep your phone than just upgrade to SIM-Only.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Chris_B · ‎17-10-2024

@Dinnafouter If this is an early upgrade and you don’t want to trade in the phone you’ll need to call customer support about this. If this phone was on a flex tariff then your account will show how much you need to pay in order to pay off that device.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.