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Upgrade

Courtney989
Visitor

‎09-06-2022 07:09 PM

Hi I'm wondering I'm due an upgrade on the 24th 25th can I upgrade a week or two early? If I paid some to it I am currently on a SIM only but due to be upgraded

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎09-06-2022 07:48 PM

@Courtney989   You’ll be required to pay off the remaining term of the contract that’s not just to your upgrade period but the whole remaining term. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
James_B
EE Community Manager
EE Community Manager

‎10-06-2022 08:01 AM

Hi @Courtney989,

 

Welcome to the EE Community. 🙂

 

What response do you get if you text UP to 150?

 

James