Upgrade set up
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12-11-2023 09:47 AM
I've clearly missed something I think, chose an upgrade and got the new phone but I think I've not activated something. Online my plan shows as that of the new upgrade with a lot more GB for data but I'm still getting data warnings after using only 2 GB which was the old account. I can't see on my account where I've gone wrong!
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12-11-2023 12:41 PM
Hi @JuJu1979,
Welcome to the EE Community. 🙂
Is this alert from your phone? You'll need to manually input your new data allowance in your phone's settings if it is.
James
